FAQ

Shipping & Delivery

Shipping is free on all orders within United States (including Hawaii and Alaska). For all International orders outside United States and Next Day Air within the United States there is additional $25 charge.

Because our pieces are carefully made-to-order by hand, and each bead is deliberately chosen for their unique beauty, please allow two to four weeks for your purse to ship.  Should you require your purse sooner, please contact us, and we will gladly accommodate your request if possible. 

Note: Your shipping address cannot be changed once order is placed.

Please ensure your shipping address is accurate when placing order. Once item is shipped, we are no longer responsible for package. We are unable to refund or replace stolen, lost in transit, or unretrieved packages that have been confirmed as delivered. We are not responsible for packages not received due to an incorrect or incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.

Prices displayed on the website are exclusive of taxes. If delivering within the United States, we charge sales tax for shipments to locations within state of New York.

Returns

Because all our products are made by hand per order all sales are final. We do not accept returns or exchanges.

Beads

Every measure has been taken to ensure each single bead is woven with perfection and love. The rare beading technique dates back to Hong Kong in the 1960’s.

Because of the unique made-to-order by hand nature of each purse, variations in color or size are expected, and part of the beauty of the pieces.  No two are exactly alike. If you would like more information about a piece you would like to order, or you have a specific request, please contact us and we will do our best to accommodate.

Caring for Purses

Pieces are created with the utmost care and integrity, and are created with the intention that they will be worn often and cherished. It can be safely cleaned with mild soap, and a soft toothbrush. Each purse ise made with love and should always be treated with care.

Workshop

All purses are handmade in Chinatown, NY.  While there is currently no showroom, please contact us for additional photos or details about the purses.

Privacy

We guarantee that your information will be used solely for our company and never given to a third party.

Wholesale

Prospective retailers are welcomed to contact us for pricing and current availability.